About Us Santé Franglais™ (UK) Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Santé Franglais™ (UK) Ltd
75 Burnmill Road Market Harborough LE16 7JG United Kingdom
Phone: 01858 464550
Fax: 01858 410236
Email: info@aloeride.co.uk
Web: www.aloeride.co.uk
Making A Purchase Making a purchase could not be easier. When you have read about each product just click on the "add to cart" box and add your requirements to the shopping cart. After finishing your selection click "checkout": this will show your total selection and the total cost. Then complete the boxes with your details and payment details to complete the order.

We will confirm by e-mail that we have received your order and will also send a confirming invoice. In the unlikely event that we are unable to supply a particular product, or there is change in price, we will contact you to obtain your acceptance of any delay or change.
Shipping And Handling Shipping is charged at Royal Mail standard delivery rates and is calculated during your checkout phase, once your total order weight has been calculated.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 14 days.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security Our on-line transactions are processed on our behalf by HSBC, a world wide bank. We have chosen HSBC so that you (and us) can be confident when making payments on-line.

HSBC security is provided using the SSL (Secure Sockets Layer) protocol. SSL is the industry-standard method for protecting web communications. When your credit card order is sent for validation and fulfillment, it is encrypted and safe from interception by a third party.

Of equal importance is the security which surrounds the payment system. By making use of HSBC we have the most sophisticated online trading system available. It allows us to safely process your credit card payment with the bank, and complete the financial transactions securely behind protected firewalls.

No personal or financial details are left unencrypted on a remote server, and such details are never sent by internet email. We never store any of your payment details.
Guarantee GUARANTEE - applies to Aloeride® only
Tests prove that Aloeride® is far superior to other aloe vera products. In fact so confident are we of Aloeride's® efficacy compared to other aloe vera products you may have tried, that we are prepared to offer a money back guarantee. If, after a full 3 months use at the appropriate* dosage, you have genuinely not noticed a difference in your symptoms or well-being and wish to make a claim, just return all original packaging and invoices with your claim and comments and we will refund you.

*This depends upon the severity of your condition - please refer to the in pack leaflet or ask us for a personal assessment through the 'Ask A Question' form on our website
Reaching Us If you need to reach us, please email us using the form on the 'ask a question' page, alternatively, you can call on (+44) 1858 464550 (International +44 1858 464550) or fax us on (+44) 1858 410236 or write to us at 75 Burnmill Road Market Harborough LE16 7JG United Kingdom
Privacy Policy Santé Franglais™ (UK) Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns/Cancellation Policy You have the right to return goods for replacement if damaged, or cancel the order within 7 working days of receipt if you have changed your mind. In these cases please return the full content in original packaging unopened with a note showing your full details, e-mail address, order number, copy of invoice and the reason for return.
Complies with EU Distance Selling Directive which can be found at http:/www.hmso.gov.uk//si2000/20002334.htm


Disclaimer Information on Santé Franglais™ (UK) Ltd.'s Aloeride® website ("the website") is provided for informational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional or any information contained on or in any product label or packaging.

You should never disregard or delay any medical attention or advice because of something that you have read on the website or use it as a substitute for a consultation or visit with your physician or other health care professional. Information provided on the website and the use of any products or services advertised on the website by you does not create a doctor-patient relationship between you and any of the physicians or other healthcare professionals affiliated with Santé Franglais™ (UK) Ltd.

You should always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or adopting any treatment for a health problem. Any use of or reliance that you may place on the website is solely at your own risk and Santé Franglais™ (UK) Ltd. shall not be responsible or liable to you for any loss or damage that may have been caused, directly or indirectly. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
Remittance Terms Payments are conducted in UK Sterling (GBP). When using a card not issued within the United Kingdom, your card issuer will charge your card in your own currency which will be converted at your card issuers rate at the time of processing with them.
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